We understand that sometimes it is necessary to reschedule or cancel appointments when your plan changes. We kindly ask that you give us a minimum one day prior notice to cancel or reschedule your appointment so as to avoid being charged for missing an appointment.
Please be aware that you will be charged 50% of the full scheduled service price if an appointment is rescheduled or cancelled within 24 hours of the appointment time. You will also be charged 100% of the full scheduled service price when you fail to arrive for a scheduled appointment without any prior notice, as a “No-Show” fee.
When a No-Show/Late Cancellation occurs, it takes large blocks of time that impact our hairstylists and other guests. We understand that sometimes things happen, however, we try to respect our hairstylists’ time as much as we try to respect yours.
Thank you for your consideration!
※A Hawaii state tax of 4.712% will be added to the rates stated above.